Frequently Asked Questions

We come to your location—home, office, or wherever your vehicle is parked. We bring all the water, power, and equipment needed. You just need a parking space with enough room to work around the car.

No. Our mobile units are fully self-sufficient with onboard water tanks and generators. We handle everything so you don't have to worry about setup.

You can book online through our website, call us directly, or send us a text. We'll confirm your appointment and send a reminder before we arrive.

We serve all of Solano County including Fairfield, Vacaville, Vallejo, Benicia, Suisun City, and Dixon. If you're outside these areas, reach out—we may still be able to accommodate you.

For most locations within Solano County, there's no additional travel fee. For locations outside our standard service area, we may add a small travel charge. We'll always confirm this before booking.

We accept all major credit cards, debit cards, Apple Pay, Google Pay, and cash. Payment is due upon completion of the service.

We understand plans change. Please give us at least 24 hours notice to reschedule without any fee. Same-day cancellations may incur a small fee to cover our time and travel.

It depends on the service and vehicle condition. A basic exterior wash takes about an hour. A full interior + exterior detail can take 3-5 hours. Paint correction and ceramic coating services may take a full day.

Your satisfaction is our priority. If you're not happy with any aspect of the work, let us know right away and we'll make it right. We stand behind our quality.

Choose a plan (weekly, bi-weekly, or monthly visits). We automatically schedule your appointments and come to you on a regular cadence. Your card is charged automatically each month.

Each membership tier includes different services. All plans include our exterior maintenance wash. Higher tiers add interior cleaning, tire shine, and more. Check the Memberships page for full details.

Memberships are billed monthly on the same day you signed up. Your payment method is charged automatically. You'll receive a receipt via email after each billing cycle.

Yes. Life happens. You can reschedule your regular visit with at least 24 hours notice. We'll find another time that works for you within the same billing period.

Yes. Members receive discounts on additional services like paint correction, ceramic coating, and deep cleaning add-ons. The discount varies by membership tier.

Yes. If you're traveling or don't need service for a period, you can pause your membership for up to 2 months per year. Just let us know in advance and we'll hold your spot.

You can cancel anytime with no penalty. Just give us notice before your next billing date. We'll confirm cancellation and you won't be charged again.

Absolutely. You can change your membership tier at any time. The new rate takes effect on your next billing cycle.